The message says there’s something wrong with your account. In one version of the scam, you get a call and a recorded message that says it’s Amazon. Here’s what you need to know about these calls. The Xfinity customer service number can assist you with all your inquiries. If you no longer have access to your account phone number and cannot access your online account, please call the DMV contact center at 1-87. Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. After all, support people will never be proactive when it comes to problems with your computers, only reactive (if that).Xfinity’s customer service phone number is (800) 934-6489Ĭustomer Service Hours: Monday - Saturday, 7 a.m.-9 p.m. Key takeaways: Social media, forums, live chat, FAQs, phone and more, if you need tech support, Samsung is there to help. Remember: If anyone calls you claiming that your computer is broken they are most probably lying. The number Westby was told to call is a known phishing source.
The exploit is unique because it allows callers to masquerade as other callers essentially by polluting search results with junk information that makes one number look like the contact number for a real company. But it is remarkable that Apple’s own devices (or AT&T, which sold her the phone) can’t tell the difference between a call from Apple and someone trying to spoof Apple.
No doubt this is just another scheme to separate the unwary from their personal and financial details, and to extract some kind of payment (for supposed tech support services or some such). After asking me to hold for a brief moment, our call was disconnected.
Playing the part of someone who had received the scam call, I told him I’d been alerted about a breach at Apple and that I needed to call this number. About a minute later, a man with an Indian accent answered and inquired as to the reason for my call. Federal Technical Support should file support requests using the exclusive U.S. An automated system answered and said I’d reached Apple Support, and that my expected wait time was about one minute and 30 seconds. Federal customers who are entitled to U.S.
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